Today we woke to chilly but sunny skies at Green Lane. I read some of the news alerts about airport parking. One item caught my eye, and it made me wonder who is more important. Airport customers or airport vendors?
A blogger named Don Singleton wrote about a new policy at Sky Harbor airport in Phoenix. Like me he asked the question above.
The local TV news reported Sky Harbor International Airport in Phoenix has installed a cleanup station to help Muslim taxi and limo drivers meet their religious needs. Two faucets located two feet above the ground enable the drivers to conduct ritual cleansing, including washing of the feet, before they pray. They are part of washroom facilities in a fenced-off parking lot on the west side of the airport where taxi drivers wait to be called forward to the terminals for fares.
“The cab drivers were asking for more washroom facilities as a group, and a majority of them wanted some place to wash before they pray,” said Deborah Ostreicher, public information officer for the airport. “Sometimes there are as many as 400 drivers waiting, and they can be there for hours at a time. This is a way we thought we could reach out as a customer service.”
The taxi drivers are not your customers; the passengers are your customers. The taxi drivers are vendors.
The facility was funded through airport user fees, she said, not taxpayer dollars.
Why didn’t the taxi drivers pay for it?
Singleton had a more outrageous post with a headline that said it all. ‘Death to people who leave Islam.’ Here is the link to explain this whopper, that is a law being proposed in Pakistan. Wow!